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800-354-4708

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available Monday thru Friday 9 to 4 est.

FAQ

 

Our Story

Rosencrantz & Guildenstern Exceptional Banknotes, a.k.a. R&G Banknote, and most recently coolchecks.com started as the world’s first alternative mail-order personal check company. Mike Zielie, the founder, came up with the idea while managing a Pizza Joint at the University of New Hampshire. “I’d go through all these checks, night after night, with unicorns, puppy dogs and rainbows. They drove me nuts. I thought it’d be nice if someone could come up with a check with something interesting on it.” But, no one offered anything of the sort. “That’s when I figured I might be able to make some money doing it.” He thought for sure he was on the fast track toward wealth and fame.

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Who are Rosencrantz & Guildenstern?
Two minor characters in Shakespeare’s “Hamlet.” Long story short, they try to make a quick buck and quickly get in over their heads, to the point of losing them. The name worked, aside from the fact that about one in five people know who Rosencrantz & Guildenstern are, and many that don’t think we are a law firm or something. But, aside from that small glitch, the name works because the young entrepreneur thought little of the risks, nor how difficult it would be. So far, we have managed to avoid the plight of the original Rosencrantz & Guildenstern, and have had far more fun. One of our customers has a couple of cats named Rosencrantz & Guildenstern, too. The cats, we hear, are also well.

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Does R&G have a mission statement?
Yes. May Heaven make our presence and practices pleasant and helpful to you.
-Guildenstern

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Our Guarantee
R&G Banknotes are guaranteed to work at any U.S. bank or credit union, because they are manufactured to the exact standards of the American Bankers Association, The Federal Reserve Board, and your financial institution. All codes and information are guaranteed to be correct and confidential. In fact the only difference between R&G Banknotes and the checks you are using now are the cool designs. There is a 100% money back guarantee if you are unsatisfied for any reason.

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Personal Message
You can have your own personal message, favorite quote, or even a song lyric, printed over the signature line of your checks. This option is free and is as easy as writing your message, (up to two lines with a maximum of 40 characters and spaces per line), exactly as you wish it to appear, above the signature line of your voided check, included with your order.

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Duplicate Checks
In addition to single style checks, R&G offers duplicates. Duplicate style checks differ from single style checks in that duplicates leave carbonless copies of each check you write, bound into your checkbook. The carbonless forms offer a space to keep a running total of your account’s balance and serve as a useful reminder, should you forget to accurately record a transaction in your register.

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First Time Orders, New Accounts and Bank Changes
Your first order of R&G Banknotes or any reorder, where the bank account or bank name have changed, include an image of both a voided check and deposit slip. This can either be done via the upload link when ordering or by mail. This is required because we need a a hard copy of account documents, (i.e. a check or starter check) With your new account printed on it to ensure that your new checks are printed correctly. If you are opening a new checking account, simply include one of your voided starter checks with your name, address and identification information you wish to appear, neatly printed in the upper left hand corner of the check. If you do not have a deposit slip, one from the bank’s counter will do fine.

All reorders that include bank changes must be done through the mail.
If R&G has not made checks for this account, or if there have been any changes to your account number or routing number, we must see a physical copy of an updated check, or a MICR spec. sheet, available from your bank. Feel free to call us at 800-354-4708.

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Change of Address
If you would like a new address or identification information printed on your checks, simply cross out the unwanted information on your voided check and neatly print the new information directly onto that check.

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Our Mailing Options
R&G offers two mailing options:

$1.95 standard shipping 4-5 weeks.
$4.95 expedited shipping approximately 2-3 weeks.

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Pricing Information
Single style checks are:
$18.00 per box (125 checks)

Duplicate checks are:
$20.00 per box (100 checks)

Shipping prices are:
$1.95 standard shipping 4-5 weeks.
$4.95 expedited shipping approximately 2-3 weeks.

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Secure Server
The secure server encrypts the data (scrambles it) as it is transmitted. When a site visitor is at a secure page, they will see a “lock” or “key” in the bottom of their browser indicating that the page is secure.

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